Full-Time Center Associate - Buford, GA

The UPS Store 7171; Buford (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid vacation

Sales commission

Health coverage

Job summary

A leading retail courier service provider in Buford, GA, is looking for a Full-Time Center Associate. The role involves delivering exceptional customer service, operating various office equipment, and providing guidance on services. Ideal candidates have retail experience and strong communication skills. Benefits include paid vacation, health coverage, and sales commission.

Qualifications

• Retail/customer service experience is mandatory.
• Strong computer skills are essential, including proficiency with Microsoft Office.
• Must be prompt, reliable, and responsible.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers and team members.
• Operates all equipment and software expertly.

Skills

Retail/customer service experience

Good communication and people skills

Strong computer skills, including Microsoft Office and Adobe Suites

Outstanding phone skills

Strong verbal and written communication skills

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

Join to apply for the Full-Time Center Associate - Buford, GA role at The UPS Store 7171

The Full-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean and safe working environment

Qualifications

• High school diploma or GED required
• Retail/customer service experience
• Good communication and people skills
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds

Benefits

• Paid vacation
• Sales commission
• Health coverage