Teller

American Momentum; Andrews (TX); On-site; USD 29,000 - 36,000; Full time

Job summary

American Momentum seeks a Teller to conduct daily credit and debit transactions and deliver exceptional customer service. You will maintain cash on hand, prepare daily proofs, and identify client needs to upsell bank products.

The role involves handling deposits, withdrawals, transfers, loan payments, and cashier’s checks while complying with bank policies and maintaining accurate records.

Qualifications

• High school diploma or GED required or equivalent.
• 6 months cash-handling and customer service experience.
• Formal training in computers, banking, or retail preferred.

Responsibilities

• Greet clients and provide efficient customer service in the banking center.
• Process deposits, withdrawals, transfers, and loan payments; promote bank products and services.
• Maintain accurate transaction records and cash vault balance; ensure compliance with bank policies.
• Assist in opening/closing procedures and security protocols; participate in cross-selling opportunities.

Skills

Cash handling

Customer service

Communication

Education

High school diploma or GED

Tools

Banking software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time

30+ days ago Requisition ID: 5848

Teller

Summary:

Conducts daily credit and debit transactions in compliance with bank policies and procedures. Provides exceptional customer service to each client. Keeps proper cash supply on hand and prepares daily proof records while maintaining an acceptable difference records. Identifies potential client needs and engages in the sales process to generate sales of bank products and services, referring to the platform or other areas of the bank as appropriate.

Job functions:

• Proactively greets clients within the banking center.
• Provides efficient and courteous customer service; addresses client inquiries, performs cash receipt and payment services and promotes all bank products and services.
• Performs all teller functions including, but not limited to; processing deposits, withdrawals, transfers and loan payments, sale of cashier’s checks, money orders, traveler’s checks, etc.
• Maintains accurate records of all transactions - prepares/processes cash receipt and payment service-related paperwork, ensuring all documentation is prepared in compliance with bank policies and procedures.
• Demonstrates high level of accuracy and efficiency when conducting client transactions.
• Ensure that an economical amount of cash is on-hand in vault and at teller stations to meet client demands.
• Handles additional responsibilities such as currency transactions, safe deposit, cash box, CTRs, and ATMs.
• Responsible for vault daily, controls cash in vault and distribute daily cash to other tellers.
• Understands the bank’s security policies and procedures, assists in opening and closing procedures and maintaining codes, alarm function, cameras, cash controls and other opening/closing related activities.
• Actively promotes the bank’s products and services, and identifies opportunities for cross-selling and directs clients to appropriate area of the bank. Contributes to the banking center goals with referrals, outbound calls, scheduling of appointments, etc.
• Performs other related duties as assigned.

Position requirements:

• High school degree or equivalent (GED).
• 6 mos. Cash-handling and customer service experience.
• Formal training in computers, banking, or retail preferred.

Key Qualifications:

• Knowledgeable on Bank Teller responsibilities and policies.
• Able to resolve most client and teller questions & problems. Consult or refer more complex issues to Assistant Banking Center Manager.
• Polite, courteous, and respectful to all internal and external clients.
• Excellent communication and customer service skills.