Customer Service Representative - State Farm Agent Team Member Royse City - TX

Kari Hargrave; Royse City (TX); Hybrid; USD 50,000 - 75,000; Full time

Benefits offered by this job

Salary plus commission/bonus (no limit

Paid time off

Matching 401K

Bonus based on performance

Wellness resources

Opportunity for advancement

Group Life Insurance

Job summary

Kari Hargrave State Farm Agent is seeking a proactive Customer Service Representative to support agents, manage client relations, and contribute to sales growth. This in-person role offers an opportunity for remote work with substantial experience in State Farm service.

The role emphasizes organization, attention to detail, and customer-first service to drive client satisfaction and business expansion. Ideal candidates are motivated, sales-minded, and able to navigate a fast-paced environment.

Qualifications

• Dedicated to customer service.
• Sales experience (outside sales or inside sales representative, retail sales, telemarketing) preferred.
• Texas Property and Casualty Licenses required.
• Must obtain Texas Life/Health License within 60 days.
• Able to achieve marketing goals.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including insurance inquiries, coverages, policy changes, transfers, claims, and billing clarification.
• Educate customers about insurance options using a needs-based approach.
• Promote business development through exemplary communication.

Skills

Customer service

Sales experience

Licensing requirements

Marketing goals

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Royse City - TX

This is an in-person position with the opportunity of remote work if you have a minimum of 5 years or more of State Farm service experience.

Are you a go-getter who loves a challenge and thrives in a fast-paced environment? Do you have a passion for helping people, a knack for problem solving and a fierce competitive streak? Then we want YOU to join our team. At Kari Hargrave State Farm, we're not your typical insurance agency. We believe in working hard, having fun, and pushing each other to be the best!!

BENEFITS

• Salary plus commission/bonus (no commission limit) with monthly and annual bonuses
• Paid time off
• Matching 401K
• Bonus based on performance
• Wellness resources
• Opportunity for advancement
• Group Life Insurance

ROLE DESCRIPTION

Kari Hargrave - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Service Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.

We look forward to incorporating your energy and marketing perspective into our team as we build success together.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Texas Property and Casualty Licenses required
• Must obtain Texas Life/Health License within 60 days
• Able to achieve mutually agreed upon marketing goals
• Interested in marketing products and services based on customer needs

Compensation $50,000.00 - $75,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.