Customer Service Representative - State Farm Agent Team Member Los Angeles - CA

Tara Casares; Los Angeles (CA); In loco; USD 45.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hiring bonus

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Bonus based on performance

Descrizione del lavoro

Tara Casares - State Farm Agent in Los Angeles, CA seeks a Customer Service Representative to deliver outstanding service to local clients. You will handle inquiries, build relationships, and coordinate with team members to ensure customer satisfaction.

The role offers a supportive, growth-focused environment, with a hiring bonus, a Simple IRA, health insurance, paid time off, and clear paths for advancement. Prior customer service experience is valued.

Competenze

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Mansioni

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Conoscenze

Customer service

Communication

Multitasking

CS experience

Descrizione del lavoro

Customer Service Representative - State Farm Agent Team Member

Full Time in Los Angeles - CA

• Hiring Bonus
• Simple IRA
• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency in 2018 and currently lead a team of four. I've been with State Farm since 2010, with experience as a Claims Adjuster, Trainer, and in Marketing before becoming an agent. I'm also a second-generation State Farm agent (my dad and brother are both agents as well), so the business has been a big part of my life and career.

Staying connected to our community is important to us. I'm very involved with my children's school through volunteering and sponsorships, and our agency also supports local block parties and other community events throughout the year.

Our agency offers health benefits, a Simple IRA retirement plan, and a strong commitment to work-life balance. We also invest heavily in coaching, training, and professional development, with opportunities for promotion and continued career growth. We want our team members to have the resources and support they need to keep developing and take on greater responsibilities over time.

Our office has a positive, supportive environment where people can learn and grow. I'm looking for someone who is a strong problem-solver, learns quickly, and genuinely enjoys working with people. If you're motivated to develop your skills, take on new challenges, and build your career with a team that invests in your growth, we'd love to meet you.

ROLE DESCRIPTION

As a Customer Service Representative with Tara Casares - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $45,000.00 - $55,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.