Customer Service Representative - State Farm Agent Team Member

Laurieleon; Frisco (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Company parties

Training & development

Job summary

Laurieleon is looking for a Customer Service Representative to join their State Farm Agent team in Frisco, Texas. The role focuses on creating exceptional customer experiences and handling various inquiries, helping customers with policy management, and ensuring accurate record-keeping.

This full-time position offers a competitive salary of $40,000 to $60,000 yearly, along with various benefits including health insurance and opportunities for performance bonuses and career advancement.

Qualifications

• Strong communication and interpersonal skills are essential for customer interaction.
• Ability to pay attention to detail and manage multiple tasks concurrently.
• Previous experience in customer service is preferred, especially in a fast-paced environment.
• Bilingual candidates, particularly in Spanish, are preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Manage claims and follow up with customers.
• Keep accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Bilingual (Spanish Preferred)

Job description

Customer Service Representative - State Farm Agent Team Member

Full time position at Laurie Leon State Farm.

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Company parties
• Competitive salary
• Training & development

As a Customer Service Representative – State Farm Agent Team Member with Laurie Leon – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Assist customers with claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual (Spanish Preferred)

Compensation: $40,000.00 – $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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