Customer Relations Representative - State Farm Agent Team Member

Myagentallen; California (MO); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

A leading insurance agency in California is seeking a Customer Relations Representative to enhance customer experiences. You will manage inquiries, resolve issues, and maintain customer records. The ideal candidate possesses strong communication skills and experience in customer service. The role offers a competitive salary ranging from $50,000 to $75,000 per year, along with opportunities for internal advancement and great benefits.

Qualifications

• Experience in customer service preferred.
• Strong communication and problem-solving skills are essential.
• Ability to manage stress in high-pressure situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Ensure customer satisfaction by coordinating with departments.

Skills

Communication skills

Problem-solving skills

Customer service

Ability to handle stress

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Sherman Oaks, CA

• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Allen Sarafyan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.

Compensation $50,000.00 - $75,000.00 per year

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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