Customer Service Representative - State Farm Agent Team Member Charlottesville, VA

Gary Albert; Charlottesville (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Free food & snacks

Job summary

Gary Albert State Farm Agent in Charlottesville, VA is seeking a Customer Service Representative to join a local insurance team. You will support clients, answer inquiries, and help grow the agency by delivering friendly, accurate service.

As part of an independent contractor office, you will establish relationships, maintain records, and coordinate with team members to meet community needs. This full-time position includes health and vision insurance, a 401(k) with matching, performance

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Detail-oriented

Previous CS experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Charlottesville, VA

• Health insurance
• Opportunity for advancement
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Free food & snacks

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As a Customer Service Representative with Gary Albert - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $55,000.00 - $75,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.