Customer Service Representative - State Farm Agent Team Member

chad sittig - State Farm Agent; New Bern (NC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Opportunity for advancement

Job summary

chad sittig - State Farm Agent is seeking a Customer Service Representative to join their agency team. You will answer inquiries, update policies, process claims, and maintain records to support community members.

The role emphasizes customer focus, attention to detail, and the ability to multitask, with opportunities for advancement for driven team players. We offer a supportive environment and opportunities to grow within a growing insurance agency.

Qualifications

• Strong communication and interpersonal abilities.
• Attention to detail and multitasking capability.
• Customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Role Description

As a Customer Service Representative - State Farm Agent Team Member with chad sittig - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.