Customer Service Representative - State Farm Agent Team Member

Chadmitchell; Independence (MO); On-site; USD 30,000 - 45,000; Full time

Job summary

Chadmitchell is seeking a Customer Service Representative - State Farm Agent Team Member in Independence, Missouri. In this role, you will create exceptional customer experiences, handle inquiries, and assist with policy updates and insurance claims.

The ideal candidate will be detail-oriented with strong communication skills and a focus on customer service. This position offers a chance for career growth within a successful agency.

Qualifications

• Previous customer service experience preferred.
• Strong communication and interpersonal skills required.
• Ability to multitask and pay attention to detail.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Chad Mitchell - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.