Customer Service Representative - State Farm Agent Team Member Atlanta - GA

Nathaniel Ellis; Atlanta (GA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

Nathaniel Ellis - State Farm Agent is seeking a Customer Service Representative to join the local agency team in Atlanta. You will handle inquiries, provide policy information, assist with policy changes, and support the claims process while delivering friendly, accurate service to community members.

This full-time position offers opportunities for advancement, paid time off, and performance-based bonuses. Prior customer service experience is preferred, and strong communication skills are

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Atlanta - GA

Replies within 24 hours

• Bonus based on performance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Nathaniel Ellis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $30,000.00 - $45,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.