Customer Relations Representative - State Farm Agent Team Member Atlanta - GA

Nathaniel Ellis; Atlanta (GA); On-site; USD 40,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

Nathaniel Ellis - State Farm Agent in Atlanta, GA seeks a Customer Relations Representative to deliver exceptional client experiences and support the growth of the agency. You will manage inquiries, maintain client records, assist with retention, and coordinate with other departments to ensure customer satisfaction.

Compensation ranges from $40,000 to $75,000 per year. State Farm agents hire their own employees; this role emphasizes service, teamwork, and community engagement with advancement

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Customer service

Communication skills

Problem-solving

High-stress tolerance

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Atlanta - GA

Replies within 24 hours

• Bonus based on performance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Nathaniel Ellis - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $40,000.00 - $75,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.