Customer Service Representative - State Farm Agent Team Member

Phillipbellagency; Barnesville (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License Reimbursement

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Commission/Bonuses

Flexible schedule

Training & development

Job summary

Phillipbellagency in Barnesville, GA, is seeking a full-time Customer Service Representative to join their State Farm Agent Team. In this role, you will create exceptional customer experiences and resolve inquiries, ensuring effective communication with clients.

The ideal candidate will have strong communication skills, attention to detail, and previous customer service experience. Compensation ranges from $40,000 to $60,000 annually, with various benefits including health insurance and opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills are essential.
• Attention to detail and ability to multitask is necessary.
• Previous experience in customer service preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Barnesville - GA

Benefits

• License Reimbursement
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Commission/Bonuses
• Competitive salary
• Flexible schedule
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Phillip Bell - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $40,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.