Customer Relations Representative - State Farm Agent Team Member

Cliffordwilcox; Roswell (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A State Farm agency in Roswell, GA is seeking a Customer Relations Representative to provide exceptional customer service and support. The role involves managing inquiries, maintaining customer records, and coordinating with team members. Ideal candidates will possess strong communication skills and experience in customer service. A competitive salary, performance-based bonuses, and opportunities for growth are offered.

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.

Skills

Communication skills

Problem-solving skills

Customer service experience

Calm under stress

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Roswell, GA

Responsive recruiter Replies within 24 hours

• Simple IRA
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

I’ve been proudly part of State Farm since 2007, building a career centered on service, community, and leadership. I earned my BSIE from University of Michigan and my MBA from Loyola University Chicago.

Giving back is an important part of who I am. I’ve served as Past President of the North Fulton Rotary Club, volunteer with Special Olympics, and am an active member of my local church. I also coach youth hockey, baseball, football, and soccer, which has given me a deep appreciation for teamwork and mentorship.

We offer a Simple IRA and flexible scheduling to support a healthy work‑life balance. Our office is a place where community values and professional growth come together, and we’re looking for people who share that same passion for helping others and being part of something meaningful.

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Cliff Wilcox - State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.

Benefits

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Compensación $45,000.00 - $65,000.00 per year. Apply Now.

State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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