Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Georgia; On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Clyde Hill - State Farm Agent seeks a Customer Service Representative to enhance client experiences. This role involves answering queries, assisting with policy changes, and processing claims to support an insurance agency's growth.

Ideal candidates possess strong communication skills, are detail-oriented, and have prior customer service experience. A competitive salary and benefits are offered, including flexible scheduling and a simple IRA.

Qualifications

• Previous customer service experience preferred.
• Attention to detail and customer service skills.
• Ability to multitask and manage inquiries.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Ability to multitask

Customer service experience

Job description

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Clyde Hill - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $18.00 - $22.00 per hour

Team Mission

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Atlanta, GA And Help Customers With Their Insurance And Financial Services Needs, Including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning