Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Saint Joseph (MO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Saint Joseph, Missouri is seeking a Customer Service Representative to deliver exceptional client experiences and support the growth of a successful insurance agency. The role involves answering inquiries, assisting with policy updates, and building lasting relationships with clients.

Ideal candidates possess strong communication skills, attention to detail, and a customer-focused mindset. Opportunities for internal growth and a supportive team environment await you. The position offers a competitive salary and various benefits including paid training and development.

Qualifications

• Demonstrated customer service skills and a desire to help people.
• Ability to work independently and as part of a team.
• Goal-oriented with a drive for success.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Build lasting customer relationships with consistent outreach and personalized service.
• Explain insurance options clearly and recommend suitable coverage.

Skills

Strong communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Will Woods - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Benefits

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Build lasting customer relationships with consistent outreach and personalized service.
• Explain insurance options in a clear and supportive way, recommending coverage that fits customer needs.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Driven by goals and energized by achieving measurable success.Previous customer service experience preferred.

Compensation: $30,000.00 - $40,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.