Customer Service Representative - State Farm Agent Team Member

Brian Pep; Washington (District of Columbia); On-site; USD 80,000 - 100,000; Part time

Job summary

A leading insurance agency is seeking a part-time Customer Service Representative to enhance client experiences. You will resolve inquiries, educate customers about insurance options, and support community needs while enjoying growth opportunities within the agency. Join a team dedicated to service and community connection.

Benefits

Growth potential

Paid time off

Health benefits

Flexible schedule

Training & development

Qualifications

• Dedicated to customer service.
• Excellent communication skills to assist customers.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt and accurate customer service.
• Educate customers about insurance options.

Skills

Customer service

Communication

Problem-solving

Job description

Customer Service Representative - State Farm Agent Team Member

Part Time in Marysville, WA

• Bonus based on performance

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Brian Pepelnjak - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS

• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience

Compensation $20.00 - $24.00 per hour

Additional Benefits

• Flexible schedule
• Training & development
• Health benefits

Note: State Farm agents are independent contractors who hire their own employees. Employees are not direct employees of State Farm.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.