Customer Service Representative - State Farm Agent Team Member

Myruckersvilleagent; Virginia, Northern (IL, KY); Hybrid; USD 19,000 - 33,000; Full time

Benefits offered by this job

Simple IRA

Life insurance

Paid time off

Bonus based on performance

Training & development

Flexible schedule

Competitive salary

Advancement opportunities

Job summary

Cynthia Shifflett - State Farm Agent in Virginia is seeking a Customer Service Representative for a hybrid, full-time role. You will assist customers, address inquiries, and support the agent team to grow the insurance business.

The position offers ongoing training, a simple IRA, life insurance, paid time off, and a performance-based bonus. A Virginia license is required, with remote options available within Virginia.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Must be currently licensed and reside in Virginia.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Detail-oriented

Multitasking

Licensed in VA

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Hybrid - US

• Simple IRA
• Life insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Training & development
• Competitive salary
• Flexible schedule

*Remote Position Must hold current Virginia insurance licensing and reside in Virginia*

ROLE DESCRIPTION

As a Customer Service Representative with Cynthia Shifflett - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Must be currently licensed and reside in Virginia.

Flexible work from home options available.

Compensation $24.00 per hour

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