Customer Service Representative - State Farm Agent Team Member

Cynthiashifflett; Virginia, Northern (IL, KY); Hybrid; USD 33,000 - 39,000; Full time

Benefits offered by this job

Simple IRA

Life insurance

Advancement opportunities

Paid time off

Performance bonus

Training & development

Competitive salary

Flexible schedule

Job summary

State Farm Agent Cynthia Shifflett is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of a local insurance business. This full-time role offers hybrid work options and a collaborative team environment, with training and development opportunities, a competitive salary, and a flexible schedule.

You must hold a Virginia license and reside in Virginia.

Qualifications

• Dedicated to delivering excellent customer service.
• Strong communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Prior customer service experience preferred.
• Must be licensed and reside in Virginia.

Responsibilities

• Establish customer relationships and follow up as needed.
• Answer inquiries and requests from customers.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Licensed in VA

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Hybrid - US

• Simple IRA
• Life insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Training & development
• Competitive salary
• Flexible schedule

*Remote Position Must hold current Virginia insurance licensing and reside in Virginia*

ROLE DESCRIPTION

As a Customer Service Representative with Cynthia Shifflett - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Must be currently licensed and reside in Virginia.

Flexible work from home options available.

Compensation $24.00 per hour

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