Customer Service Representative - State Farm Agent Team Member

Sam Johnson - State Farm Agent; Zachary (LA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off

Job summary

A local insurance agency in Zachary, LA is looking for a motivated Customer Service Representative. The role focuses on establishing and maintaining customer relationships while providing accurate service in insurance inquiries and education. Candidates must be self-motivated, detail-oriented, and possess valid Property and Casualty and Life and Health licenses. This position offers a base salary with commission/bonus opportunities and paid time off.

Qualifications

• Must be currently licensed in Property and Casualty.
• Must be currently licensed in Life and Health.
• Must possess strong communication and organizational skills.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options using a needs-based review process.

Skills

Excellent communication skills

Organizational skills

Self-motivated

Detail oriented

Ability to work in a team environment

Ability to multi-task

Education

Property and Casualty license

Life and Health license

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Full Time • Zachary - LA

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Organizational skills
• Self-motivated
• Detail oriented
• Able to learn computer functions
• Ability to work in a team environment
• Ability to multi-task
• Property and Casualty license (must have currently)
• Life and Health license (must have currently)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Zachary, LA and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

How have you performed with your previous sales goals/quotas? *

Are you currently licensed? *

Will you work in a position with a base salary + commission compensation structure? *

Are you willing and able to commute to our office in Zachary, LA 70791? *

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application? *

Referral code from a current employee If no code provided, add their name instead.

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