Customer Service Representative - State Farm Agent Team Member

Jeremiah Wilson - State Farm Agent; Bossier City (LA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off (vacation and personal/s

Growth potential/Advancement within my

Job summary

Jeremiah Wilson - State Farm Agent in Bossier City, LA is hiring a Customer Service Representative for a full-time position. You will support clients by answering inquiries, processing policy changes, and guiding them through available insurance options.

Candidates need excellent communication, be self-motivated, and able to work in a team. Current P&C, Life & Health licenses (or ability to obtain) and Personal Lines license are required. Compensation is $13.00–$18.00 per hour.

Qualifications

• Excellent communication skills - written, verbal and listening.
• Self-motivated and detail oriented.
• Proactive in problem solving and customer service.
• Ability to work in a team environment and relate to customers.
• Current Property & Casualty license, Life & Health licenses (or ability to obtain).
• Personal Lines license is required.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Skills

Communication skills

Self-motivation

Detail oriented

Problem solving

Customer service

Teamwork

Interpersonal skills

Education

Property and Casualty license (current)

Life and Health license (current)

Life and Health license (obtainable)

Personal Lines License (current)

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Full Time Bossier City - LA

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must have currently)
• Life and Health license (must have currently)
• Life and Health license (must be able to obtain)
• Personal Lines Licenses (must have currently)

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $13.00 - $18.00 per hour

We're Hiring!

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. Our well-trained team uses state of the art technology to achieve outstanding results. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Jeremiah Wilson - State Farm Agent!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Bossier City.
• Our office is open 9-5.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none