Customer Service Representative - State Farm Agent Team Member

Sunprairieinsurance; United States; Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Salary plus commission

Paid time off

Flexible hours

Advancement opportunities

Job summary

State Farm Agent Team Member in hybrid US is seeking a customer service representative to handle inquiries, policy changes, and billing, while actively promoting the office and supporting community events.

This full-time role offers a salary plus commission/bonus, paid time off, flexible hours, and clear growth potential within the agency, with licensing requirements to be completed as needed.

Qualifications

• Excellent interpersonal and communication skills.
• People-oriented and organized.
• Self-motivated with attention to detail.
• Proactive in problem solving.
• Ability to multi-task in a team environment.

Responsibilities

• Provide prompt, accurate, and friendly customer service, including inquiries about insurance availability, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to develop and maintain a digital marketing system to promote the office.
• Identify and support local community events in our market.

Skills

Customer service

Communication

Interpersonal skills

Team oriented

Multi-tasking

Problem solving

Self-motivated

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Hybrid - US

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to develop and maintain a digital marketing system to promote the office.
• Work with the agent to identify and support local community events in our market.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Flexible work from home options available.

Compensation $28,000.00 - $40,100.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none