Customer Service Representative - State Farm Agent Team Member

Blaine Carragher - State Farm Agent; Westchester (IL); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Salary with commission

Paid time off

Growth opportunities

Job summary

Blaine Carragher - State Farm Agent in Westchester, IL is seeking a Customer Service Representative to join the team. You will help customers with insurance and financial services, establish relationships, answer inquiries, and educate clients on options.

The role offers salary plus commission/bonus, paid time off, and room for advancement. Licensing in Property & Casualty and Life/Health is required to proceed.

Qualifications

• Excellent communication, written and verbal skills.
• Self-motivated with a customer-first mindset.
• Ability to obtain Property & Casualty license.
• Ability to obtain Life and Health license.
• Team-oriented with strong problem-solving abilities.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly service for inquiries about insurance options, coverages, changes, transfers, claims, and billing.
• Educate customers about options using a needs-based review.

Skills

Communication

Teamwork

Self-motivation

Detail orientation

Proactive problem solving

Customer service

Relationship building

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Compensation: $40,000.00 - $70,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Westchester, IL and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application? *

What makes you unique? *

I was referred to this position by a current employee

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none