Customer Service Representative - State Farm Agent Team Member

Michael Nelson - State Farm Agent; Tulsa (OK); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Job summary

Michael Nelson - State Farm Agent in Tulsa, Oklahoma, is hiring a Customer Service Representative to deliver exceptional customer experiences that foster agency growth. If you have strong customer service skills and attention to detail, we want to hear from you!

Your role includes answering inquiries, assisting with policy updates, processing claims, and maintaining accurate records. We offer flexible schedules, health insurance, and opportunities for advancement within the agency.

Qualifications

• Communication and interpersonal skills necessary for customer interactions.
• Detail-oriented with the ability to multitask effectively.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Michael Nelson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.