Customer Relations Representative - State Farm Agent Team Member

Michael Nelson - State Farm Agent; Tulsa (OK); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Job summary

Michael Nelson - State Farm Agent in Tulsa, OK is hiring a Customer Relations Representative to enhance customer experiences and manage inquiries. In this role, you will collaborate with team members to ensure satisfaction while developing your career.

The ideal candidate will have strong communication skills and a knack for resolving customer issues efficiently. This opportunity offers competitive salary and performance-based bonuses aimed at fostering advancement.

Qualifications

• Excellent customer service skills.
• Strong attention to detail and organizational skills.
• Ability to generate exceptional customer experiences.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem-solving skills

Experience in customer service

Ability to handle high-stress situations calmly

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)

Role Description:

As a Customer Relations Representative - State Farm Agent Team Member with Michael Nelson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.