Customer Service Representative - State Farm Agent Team Member

Austin Jones - State Farm Agent; Tulsa (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Austin Jones - State Farm Agent in Tulsa, Oklahoma is seeking a Customer Service Representative. In this role, you will provide exceptional customer service, assist with policy changes, and process insurance claims. Ideal candidates possess strong communication skills, are detail-oriented, and have previous customer service experience. The position includes a competitive salary, flexible schedule, and numerous benefits including training and development opportunities.

Qualifications

• Strong communication and interpersonal skills essential for customer interaction.
• Must be detail-oriented and capable of handling multiple tasks efficiently.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Benefits

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative – State Farm Agent Team Member with Austin Jones – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.