Customer Service Representative - State Farm Agent Team Member

Jessica Anderson - State Farm Agent; Bend (OR); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jessica Anderson - State Farm Agent in Bend, Oregon, is seeking a Customer Service Representative to provide exceptional customer experiences and support the growth of a successful insurance agency.

You will manage customer inquiries, perform policy updates, and handle claims while working collaboratively with agency team members. Ideal candidates should possess strong communication skills and a customer-oriented mindset.

The position offers various benefits, including health insurance, flexible scheduling, and opportunities for advancement.

Qualifications

• Excellent communication skills, both verbal and written.
• Attention to detail and efficient multitasking ability.
• Experience in a customer service role is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Benefits

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Jessica Anderson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.