Customer Service Representative - State Farm Agent Team Member

Austin Grusy - State Farm Agent; Boulder (CO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Austin Grusy - State Farm Agent in Boulder, Colorado, is hiring a Customer Service Representative to enhance customer experiences for a successful insurance agency. This role requires strong communication and interpersonal skills, as well as attention to detail.

The ideal candidate is motivated and outgoing, eager for growth in a supportive team environment. Responsibilities include assisting customers with inquiries, processing claims, and maintaining accurate records. Opportunities for advancement and a competitive salary are offered.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

Benefits

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Ideal Candidate

We’re looking for a go-getter – someone who is positive, outgoing, and internally driven. The right person is motivated, brings great energy, and wants to grow with a team that values independence and success.

Role Description

As a Customer Service Representative – State Farm Agent Team Member with Austin Grusy – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.