Customer Service Representative - State Farm Agent Team Member

Alan-Waggoner---State-Farm-Agent; Trinity (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Alan Waggoner State Farm is seeking a Customer Service Representative to deliver exceptional service to policyholders and prospects in a dynamic insurance office. You will handle inquiries, ensure precise record-keeping, and collaborate with team members to meet community needs.

Ideal candidates are outgoing, detail-oriented, and able to multitask while supporting growth across insurance products. This role offers ongoing training and a customer-focused environment with opportunities to advance.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.
• Pivoting to other insurance products

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

CS experience

Job description

Benefits

• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As a Customer Service Representative with Alan Waggoner State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.
• Pivoting to other insurance products

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.