Customer Service Representative - State Farm Agent Team Member

Sfcypress; Town of Texas, Northern (WI, KY); Hybrid; USD 35,000 - 48,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Troy Hooper - State Farm Agent in Cypress, TX is hiring a Customer Service Representative to deliver exceptional customer experiences. You will answer inquiries, provide policy information, assist with changes, and help customers navigate claims in a supportive, team-oriented environment.

The role is full-time with opportunities for advancement. Benefits include paid time off, training and development, and a performance-based bonus.

Qualifications

• Communication and interpersonal skills are essential.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Multitasking

Customer service

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Cypress - TX

Replies within 24 hours

• Opportunity for advancement
• Paid time off
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency in 2020 after serving in the military and then transitioning into sales, experiences that shaped my leadership style and strong work ethic. I was born and raised in Houston and am a proud Texas A&M supporter. Outside of work, I enjoy traveling, especially taking cruises, and my kids are now in college. Our team includes six members, and we’ve built an environment that values accountability, connection, and enjoying the journey together.

We stay involved in the community by supporting local high school boosters, clubs, and nearby elementary schools. Inside the office, we keep things fun and motivating with frequent contests, bonuses, flexibility, and paid licensing. We’re looking for someone with a solid work ethic who enjoys being part of a team, working hard, and having fun both in and out of the office.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Troy Hooper - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $35,000.00 - $48,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Cypress - TX

Responsive recruiter Replies within 24 hours

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2020 after serving in the military and then transitioning into sales, experiences that shaped my leadership style and strong work ethic. I was born and raised in Houston and am a proud Texas A&M supporter. Outside of work, I enjoy traveling, especially taking cruises, and my kids are now in college. Our team includes six members, and we’ve built an environment that values accountability, connection, and enjoying the journey together.

We stay involved in the community by supporting local high school boosters, clubs, and nearby elementary schools. Inside the office, we keep things fun and motivating with frequent contests, bonuses, flexibility, and paid licensing. We’re looking for someone with a solid work ethic who enjoys being part of a team, working hard, and having fun both in and out of the office.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Troy Hooper - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Compensation $35,000.00 - $48,000.00 per year

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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