Customer Service Representative - State Farm Agent Team Member

Troy Peterson - State Farm Agent; Byron Township (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Paid time off

Opportunity for advancement

Parental leave

Signing bonus

Job summary

Troy Peterson - State Farm Agent is looking for a Customer Service Representative to join their team in Byron Township, Michigan. In this full-time, in-person role, you will be responsible for delivering exceptional customer experiences, resolving inquiries, and maintaining detailed records.

The position offers a salary range of $40k - $60k per year, with bonuses and incentives potentially increasing total pay to $70k. If you are motivated and customer-focused, don't miss the chance to apply today.

Qualifications

• No insurance experience required, but increased pay available based on experience and licensing.
• Strong communication skills and ability to handle inquiries efficiently.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience preferred

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Signing bonus

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Troy Peterson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Position Details

• Full‑time, in‑person role
• Base pay is based on experience and ranges from $40k - $60k per year
• Bonuses, commissions, and performance incentives for a potential total pay of $50k-$70k per year
• Vacation and holiday pay
• Health insurance pay included

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• No insurance experience required, but increased pay available based on experience and licensing.
• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.

Apply

If you are friendly, motivated, and ready to be part of a dynamic team, apply today.