Receptionist - State Farm Agent Team Member

Sfcypress; Town of Texas (WI); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Flexible schedule

Competitive salary

Job summary

State Farm Agent Team is seeking a motivated receptionist to greet customers and manage front-desk activities. You will handle calls, direct visitors, schedule appointments, and maintain customer records.

This role involves engaging with customers to identify insurance options and deliver excellent service. The ideal candidate will have receptionist or customer service experience, strong communication skills, and proficiency in Microsoft Office and CRM systems.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and by phone, directing them to appropriate team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospects and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Computer literacy

Tools

Microsoft Office

CRM systems

Job description

Receptionist - State Farm Agent Team Member

Full Time in Cypress - TX

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

Troy Hooper - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $35,000.00 - $40,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.