Customer Service Representative - State Farm Agent Team Member

Joe Aguirre - State Farm Agent; Town of Smithtown (NY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Opportunity for advancement

Job summary

Joe Aguirre - State Farm Agent seeks a Customer Service Representative to provide exceptional customer experiences, handle inquiries, and support community needs in Smithtown, New York. The position requires strong communication skills and attention to detail, with a preference for candidates who are bi-lingual in Spanish.

Join our friendly agency team where you can enhance your career with opportunities for advancement and professional growth.

Qualifications

• Previous customer service experience preferred.
• Must be willing to obtain personal lines license at employer's expense.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Bi-lingual in Spanish

Job description

Benefits

• Competitive salary
• Flexible schedule
• Opportunity for advancement

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Joe Aguirre - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Must be willing to obtain personal lines license at employer's expense.
• Bi-lingual in Spanish preferred but not required.