Customer Service Representative - State Farm Agent Team Member

Petemathison; Town of Hyde Park (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading insurance agency is seeking a Customer Service Representative ready to launch their career in insurance sales. This role offers hands-on experience in a supportive environment, with clear upward mobility into licensed sales positions. Ideal for recent graduates, this position emphasizes learning, communication, and customer support.

Benefits

401(k) matching

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Recent graduates exploring new career opportunities.
• Previous customer service or administrative experience preferred.
• Willingness to obtain an insurance license is necessary.

Responsibilities

• Answer incoming customer questions with professionalism.
• Assist with policy updates and claims support.
• Maintain accurate customer records.

Skills

Strong communication

Interpersonal skills

Detail-oriented

Customer-facing

Ability to manage multiple tasks

Education

Recent college graduate

Job description

Benefits:

• 401(k) matching
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Job Title: Customer Service Representative – Launch Your Insurance Career

Start Here. Grow Fast. Discover If a Career in Insurance Sales is Right for You.

Are you a recent college graduate or early-career professional looking to build a meaningful, stable career—but not quite sure where to start? Do you enjoy working with people, solving problems, and exploring opportunities to help others?

We’re hiring a Customer Service Representative who’s ready to learn the ropes in the insurance industry, support customers with care and confidence, and explore the potential of a future in licensed insurance sales.

This is more than just a customer service role—it’s your launchpad into a respected, opportunity-rich field with a clear path for growth.

What You’ll Do:

• Answer incoming customer questions with professionalism and care
  
  
• Assist with policy updates, coverage questions, and basic claims support
  
  
• Maintain accurate and up-to-date customer records
  
  
• Collaborate with licensed agents and team members on client needs
  
  
• Begin identifying potential customer needs and how insurance products could help
  
  
• Learn the foundations of sales conversations in a supportive, non-pressured environment
  
  

Why This Role is a Great Fit for You:

• Gain hands-on experience in a professional insurance agency
  
  
• Ideal for recent graduates exploring new career opportunities
  
  
• Clear path to advancement into licensed sales roles
  
  
• Training and mentorship provided by experienced team members
  
  
• Opportunity to explore the sales side of the industry in a low-pressure setting
  
  

What We’re Looking For:

• Strong communication and interpersonal skills
  
  
• Detail-oriented and able to manage multiple tasks
  
  
• A desire to help others and grow within the industry
  
  
• Comfortable in customer-facing roles (retail, hospitality, or call center experience is a plus)
  
  
• Willingness to obtain an insurance license (support and guidance will be provided)
  
  
• Previous customer service or administrative experience preferred
  
  

If you’re ready to explore a new path, build valuable skills, and join a team that invests in your success, we’d love to hear from you.

Apply today to take the first step in launching your career in the insurance industry.