Customer Service Representative - State Farm Agent Team Member

Marknguyeninsurance; Portland (OR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

An independent insurance agency in Portland seeks a Customer Service Representative to enhance customer relationships and provide tailored insurance education. The ideal candidate will possess exceptional communication skills, a passion for meeting customer needs, and the ability to thrive in a collaborative environment. This full-time role offers a salary between $40,000 and $60,000 annually along with various benefits including health insurance and paid time off.

Qualifications

• Passion for promoting products and services that meet customer needs.
• Willingness to learn and adapt to various computer systems.
• Ability to thrive in a collaborative team environment.

Responsibilities

• Build strong customer relationships and provide ongoing support.
• Educate customers about their insurance options.
• Generate leads and recommend suitable products and services.

Skills

Exceptional communication skills

Attention to detail

Ability to connect with people

Problem-solving

Proficiency in Spanish

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Portland - OR

Replies within 24 hours

• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

Position Overview

Are you a people person who thrives on creating positive experiences? Does the idea of engaging with the public excite you? If you said yes, joining a State Farm independent contractor agent could be the perfect career move for you! Our agents specialize in offering State Farm insurance and financial service solutions, providing a rewarding opportunity to make meaningful connections with customers.

Responsibilities

• Build strong customer relationships and provide ongoing support as required.
• Employ a customer-centric approach, tailored to individual needs, to educate customers about their insurance options.
• Drive business growth by generating leads, arranging appointments, assessing customer needs, and recommending suitable products and services.

Requirements

• Passion for promoting products and services that meet customer needs
• Exceptional communication skills across written, verbal, and listening platforms
• Natural ability to connect with people
• Strong attention to detail
• Proactive approach to problem-solving
• Willingness to learn and adapt to various computer systems
• Ability to thrive in a collaborative team environment
• Proficiency in Spanish is preferred

Compensation $40,000.00 - $60,000.00 per year.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.