Customer Service Representative - State Farm Agent Team Member

Anthony Kondos; Portland (OR); Vor Ort; USD 40.000 - 70.000; Vollzeit

Benefits dieser Stelle

Growth potential

Paid time off

Career-building experience

Zusammenfassung

Anthony Kondos - State Farm Agent is seeking a Customer Service Representative for a full-time role in Portland, OR. The position focuses on delivering outstanding client experiences and supporting the growth of the agency.

You will respond to inquiries about insurance options, policy changes, transfers, billing questions, and claims while coordinating with the team to meet customer needs and foster community trust.

Qualifikationen

• Dedicated to customer service.
• Able to relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving.

Aufgaben

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Kenntnisse

Customer service

Communication skills

Empathy

Problem solving

Jobbeschreibung

Future Opening: Customer Service Representative - State Farm Agent Team Member

Full Time Portland - OR

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Anthony Kondos - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS:

• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience

Compensation: $40,000.00 - $70,000.00 per year

We're Hiring!

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goalstogether as a teamand have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Anthony Kondos - State Farm Agent may be the right fit for you!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in SE Portland.
• I am a second generation State Farm agent.
• Our agency has received awards including: Ambassador Travel, Legion of Honor, and New Agent Program Qualifier

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none