Customer Service Representative - State Farm Agent Team Member

Chelsey Loper - State Farm Agent; Tampa (FL); Presencial; USD 34 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Resumo da oferta

Chelsey Loper - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service for insurance clients in a team-driven office in Tampa. You will handle inquiries, explain policy details, and coordinate policy changes while maintaining accurate records and building customer trust.

Ideal candidates bring strong communication and multitasking abilities, a background in customer service, and preference for Spanish-speaking applicants; promotion potential exists within a

Qualificações

• Excellent communication and interpersonal skills.
• Detail-oriented with strong multitasking ability.
• Prior customer service experience preferred.
• Bilingual Spanish preferred.
• State Farm experience required.

Responsabilidades

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Conhecimentos

Communication

Interpersonal skills

Attention to detail

Multitasking

Customer service experience

Bilingual Spanish

State Farm experience

Descrição da oferta de emprego

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

For the past seven years I’ve had the privilege of serving my community as a State Farm agent, but my journey started long before that. I began working with State Farm at 18 years old, and nearly two decades later, I’m just as passionate about helping people protect what matters most. That dedication drives everything we do in our office.

Our team is a close-knit group that genuinely enjoys working together and supporting one another’s success. We collaborate to share workloads when needed, spend time together outside of the office, and celebrate wins big and small - from holiday gatherings to an annual team trip you can qualify for. To keep things exciting and goal-focused, we also run in-office promotions designed to boost motivation and performance.

To thrive here, you need to be a true go-getter: self-sufficient, self-motivated, and driven to go above and beyond for every customer. Success in our agency means building real connections, selling with passion, and always putting in the extra effort to make a difference.

If you’re ready to grow alongside a supportive team and make an impact every single day, this could be the perfect place for you.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Chelsey Loper - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish Preferred
• State Farm experience required.