Customer Service Representative - State Farm Agent Team Member

Houston Tullos - State Farm Agent; Sunnyvale (TX); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Paid time off

Job summary

Houston Tullos - State Farm Agent seeks a motivated Junior Account Representative to join the team. The role emphasizes outbound calling, lead generation, client outreach, and building lasting relationships.

The ideal candidate is communicative, organized, coachable, and driven to help grow the business through consistent client engagement. Responsibilities include making daily outbound calls, qualifying leads, scheduling appointments, maintaining accurate records, and supporting marketing

Qualifications

• Strong communication and customer service skills.
• Positive attitude and willingness to learn.
• Comfortable making high-volume outbound calls.
• Organized and detail-oriented.
• Sales or customer service experience preferred but not required.
• Bilingual is a plus (if applicable).

Responsibilities

• Make outbound calls to prospective clients daily.
• Generate and qualify new leads.
• Schedule appointments for agents/team members.
• Follow up with potential and existing customers.
• Maintain accurate customer records and notes.
• Build positive relationships through professional communication.
• Assist with marketing and outreach efforts.
• Meet daily and weekly activity goals.

Skills

Communication

Relationship building

Time management

Problem solving

Team collaboration

Job description

Benefits:

• Bonus based on performance


• Competitive salary


• Paid time off

ROLE DESCRIPTION:

Junior Account Representative

We are seeking a motivated and energetic Junior Account Representative to join our team. This role focuses on outbound calling, lead generation, customer outreach, and relationship building. The ideal candidate is confident communicating with people, organized, coachable, and driven to help grow the business through consistent client engagement.

RESPONSIBILITIES:

• Make outbound calls to prospective clients daily


• Generate and qualify new leads


• Schedule appointments for agents/team members


• Follow up with potential and existing customers


• Maintain accurate customer records and notes


• Build positive relationships through professional communication


• Assist with marketing and outreach efforts


• Meet daily and weekly activity goals

QUALIFICATIONS:

• Strong communication and customer service skills


• Positive attitude and willingness to learn


• Comfortable making high-volume outbound calls


• Organized and detail-oriented


• Sales or customer service experience preferred but not required


• Bilingual is a plus (if applicable)

Skills:

• Communication


• Relationship building


• Time management


• Problem solving


• Team collaboration