Customer Service Representative - State Farm Agent Team Member

Jeremy Mast - State Farm Agent; St. Louis (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Fridays off

Health stipend

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

401(k)

Job summary

Jeremy Mast - State Farm Agent in St. Louis, MO seeks a Customer Service Representative to deliver exceptional service, handle policy information, and support claims processing. You will collaborate with the agency team to resolve inquiries and update records, while contributing to community trust and growth.

The role emphasizes empathy, accuracy, and multitasking with opportunities for advancement and a competitive salary plus benefits such as Fridays off and a health stipend.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits:

• Fridays off
• Health stipend
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Jeremy Mast - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.