Customer Service Representative - State Farm Agent Team Member

Justin Lumsden - State Farm Agent; St. Louis (MO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Opportunity for advancement

Paid time off

Parental leave

Training & development

Job summary

Justin Lumsden - State Farm Agent in St. Louis seeks a Customer Service Representative to enhance client experiences and support agency growth. The ideal candidate will handle customer inquiries, process policy changes, and assist with claims, all while providing top-tier service.

A strong focus on communication and organization will position you for internal growth within the agency. Join a team that values development and advancement through customer interaction.

Qualifications

• Previous customer service experience preferred.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication skills

Interpersonal skills

Detail-oriented

Ability to multitask

Job description

Benefits

• 401(k) matching
• Competitive salary
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Justin Lumsden - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit.

You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.