Customer Service Representative - State Farm Agent Team Member

Adam Hancock - State Farm Agent; Montrose (CO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Paid time off

Parental leave

Job summary

Adam Hancock - State Farm Agent in Montrose, Colorado, is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of our insurance agency. This role involves answering inquiries, assisting with policy changes, and processing claims to ensure customer satisfaction.

The ideal candidate will have strong communication skills, attention to detail, and a commitment to helping others. We offer career growth opportunities for driven individuals.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

Benefits

• 401(k)
• 401(k) matching
• Paid time off
• Parental leave

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Adam Hancock - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.