Customer Service Representative - State Farm Agent Team Member

Justin Ray - State Farm Agent; Springdale (AR); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid Licensing

Paid time off

Training & development

Job summary

Justin Ray - State Farm Agent in Springdale, Arkansas is seeking a Customer Service Representative. In this role, you will deliver exceptional customer experiences while resolving inquiries and coordinating with the agency team. The ideal candidate should possess strong communication skills, attention to detail, and a customer-focused mindset.

We are committed to supporting your career growth and looking for empathetic individuals eager to help the community. Join us to be a part of a successful insurance agency.

Qualifications

• Strong communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits

• Paid Licensing
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Justin Ray - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.