Customer Service Representative - State Farm Agent Team Member

Joshhazlewood; Spring Hill (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

License reimbursement

Flexible schedule

Training & development

Job summary

A local insurance agency in Spring Hill, TN is seeking a Customer Service Representative to enhance customer experiences and support agency growth. This full-time role includes answering inquiries, assisting with policy changes, and processing claims. Ideal candidates possess strong communication skills and previous customer service experience. Competitive salary of $40,000 to $60,000 per year and various employee benefits offered.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to manage multiple tasks.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Spring Hill, TN

Responsive recruiter, replies within 24 hours

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• License reimbursement
• Competitive salary
• Flexible schedule
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Josh Hazlewood - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $40,000.00 - $60,000.00 per year

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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