Customer Service Representative - State Farm Agent Team Member

Spencer Marks - State Farm Agent; Sherman (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off (vacation and personal/sick days)

Flexible hours

Growth potential/Opportunity for advancement

Job summary

Spencer Marks - State Farm Agent in Sherman, TX is looking for an outgoing, career-oriented professional to join their team as a State Farm Insurance Agent. The role focuses on building customer relationships within the community and promoting various State Farm products, including auto, home, and life insurance.

The ideal candidate must have excellent communication skills and a customer-focused approach. The position offers a salary plus commission, paid time off, and opportunities for growth and advancement within the agency.

Qualifications

• Must have excellent communication skills in written, verbal, and listening.
• Need to be self-motivated and detail-oriented.
• Proactive in problem solving and dedicated to customer service.

Responsibilities

• Establish customer relationships and follow up when needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options through a needs-based review.

Skills

Excellent communication skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to multi-task

Ability to effectively relate to a customer

Education

Personal Lines Licenses (must be able to obtain)

Job description

Position Overview

State Farm Insurance Agent located in Sherman, TX is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Spencer Marks - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Benefits

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Personal Lines Licenses (must be able to obtain)

Products

• Home insurance
• Life insurance

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of the agency are not employees of State Farm.