Customer Service Representative - State Farm Agent Team Member

Jimmcclure; Denison (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement

Job summary

Jimmcclure in Denison, TX, is seeking a Customer Service Representative to engage with customers of a State Farm independent contractor agent. Responsibilities include providing excellent service and educating customers on insurance options.

The ideal candidate will have strong communication skills and be self-motivated. The role offers a salary plus commission, paid time off, and growth potential.

Qualifications

• Must possess excellent written, verbal, and listening communication skills.
• Self-motivation and attention to detail are crucial.
• Ability to effectively solve problems is essential.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide accurate and friendly customer service.
• Educate customers about insurance options.

Skills

Excellent communication skills

Self‑motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Teamwork

Ability to relate to customers

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Full Time • Denison - TX

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within the agency

Requirements

• Excellent communication skills – written, verbal and listening
• Self‑motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Denison, TX and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance