Customer Service Representative - State Farm Agent Team Member

Mredinsurance; Sherman (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Mredinsurance is seeking a Customer Service Representative - State Farm Agent Team Member in Sherman, TX. The role includes providing exceptional customer service, answering inquiries, and processing claims. Applicants should possess strong communication and detail-oriented skills, with a preferred background in customer service. The position offers a salary between $35,000 and $50,000 annually, along with benefits such as bonus opportunities and a flexible schedule. The company values a positive office culture and work-life balance.

Qualifications

• Excellent communication skills necessary for answering customer inquiries and providing policy information.
• Ability to multitask and maintain detailed records while assisting customers.
• Preferred previous experience in a customer service role.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Sherman, TX

Responsive recruiter replies within 24 hours.

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

Our agency opened in 2014 and is a close-knit team of four who take pride in serving our customers and community with professionalism and integrity. Before becoming a State Farm agent, I ran my own business in the clothing industry as a consulting representative, helping new business owners get started with merchandising and operations. I attended Springfield College and had the opportunity to play in the NFL with the New England Patriots. Sports have always been a big part of my life and helped shape the discipline, teamwork, and competitive mindset I bring into the office today. Community involvement is a big part of who I am. I currently serve as Chairman of a local food bank, sit on the board for a church called Shared Ministry, and am actively involved with our local Chambers of Commerce. For our team, we offer PTO and paid holidays, additional bonus opportunities, licensing reimbursement, and a strong focus on maintaining work‑life balance. Our office culture is fun, welcoming, and positive while still maintaining a strong work ethic and reputation for excellence. We’re looking for someone who is coachable, disciplined, competitive, and eager to contribute to a high‑performing team. If you enjoy working hard while being part of a supportive and energetic environment, this could be a great place to grow your career.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Ed Meacham - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $35,000.00 - $50,000.00 per year

Apply Now

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