Customer Service Representative - State Farm Agent Team Member

Anna Gaudyn - State Farm Agent; Schaumburg (IL); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Anna Gaudyn - State Farm Agent in Schaumburg, Illinois, is looking for a Customer Service Representative to deliver exceptional customer experiences. This role involves generating customer satisfaction through detailed service while supporting community needs and resolving inquiries.

Ideal candidates will have strong communication skills, attention to detail, and a desire to help. Bilingual Polish is required, and there are opportunities for career advancement and comprehensive benefits.

Qualifications

• Previous customer service experience preferred.
• Strong communication skills are essential.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Bilingual Polish

Job description

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Anna Gaudyn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Polish (required).