Customer Service Representative - State Farm Agent Team Member

Todd Puckett; Sandusky (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Signing bonus

Training & development

Wellness resources

401(k) matching

Performance bonus

Company events

Job summary

Todd Puckett - State Farm Agent in Sandusky, OH is hiring a Customer Service Representative to deliver exceptional service and support to customers seeking insurance and financial services guidance. You will build relationships, respond to inquiries, and coordinate with the agent team to meet community needs, while maintaining accurate records and handling multiple tasks with care.

Join a team that values growth, offers training, and opportunities for advancement within a supportive,

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• Wellness resources
• 401(k) matching
• Bonus based on performance
• Company parties

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Todd Puckett - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.