Customer Service Representative - State Farm Agent Team Member

Sterlinginsuranceaz; San Tan Valley (AZ); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Bonus based on performance

Training & development

Competitive salary

Flexible schedule

Job summary

Sterling Campbell - State Farm Agent in San Tan Valley, AZ is seeking a Customer Service Representative to deliver exceptional service, answer questions, and build lasting relationships with clients. Join a friendly, growth-oriented team offering health insurance, PTO, and a path to advancement.

You will manage inquiries, coordinate with agents, and help protect our community. If you are dependable, communicative, detail-focused, and enjoy helping people, apply to become part of a trusted local

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Detail-oriented

Multitask

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in San Tan Valley - AZ

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Training & development
• Competitive salary
• Flexible schedule

About Our Agency

I opened my agency in 2017 and currently lead a team of six. Before becoming a State Farm agent, I worked in marketing before deciding to leave the corporate world and pursue small business ownership. I attended Utah State University and earned my MBA from the Thunderbird School of Global Management.

Our agency is built on trust, accountability, and rewarding hard work. I believe in giving my team the freedom to manage their day while providing the support they need to succeed.

Our agency offers health benefits, PTO, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We believe in recognizing great work and rewarding team members who consistently perform at a high level.

Our culture is hardworking, positive, and supportive. I'm looking for someone with grit who doesn't let rejection slow them down. If you're dependable, kind, honest, enjoy talking with people, and bring a positive attitude every day, you'll fit right in with our team.

Role Description

As a Customer Service Representative with Sterling Campbell - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $50,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none