Customer Service Representative - State Farm Agent Team Member

Brian Stevens - State Farm Agent; Phoenix (AZ); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Vision insurance

Job summary

Brian Stevens - State Farm Agent in North Phoenix is seeking a Customer Service Representative to join a growing agency. You will establish relationships with customers, provide accurate service on insurance options, policy changes, and billing, and contribute to a team-driven environment.

The role offers paid time off, 401(k) matching, potential for advancement, and a signing bonus, with compensation in the $40,000–$65,000 per year range.

Qualifications

• Arizona Property & Casualty License required.
• Excellent interpersonal and communication skills.
• Ability to multitask and stay organized.
• Team oriented and customer-focused.
• Self-motivated and proactive in problem solving.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance availability, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each day.

Skills

Multitasking

Interpersonal skills

Communication skills

Team oriented

Customer service oriented

Proactive problem solving

Detail oriented

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

• 401(k) matching
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Vision insurance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

• Paid time off (vacation and personal/sick days)
• Salary plus commission/bonus
• 401(k) matching
• Growth potential/Opportunity for advancement within the agency
• Signing bonus up to $1,000

Requirements

• Arizona Property & Casualty License
• Ability to multitask
• Excellent interpersonal skills
• Excellent communication skills – written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer

Compensation: $40,000.00 - $65,000.00 per year

Seeking Currently Licensed Applicants Only

We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it. We are results-oriented and seek people who want to develop.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in North Phoenix.
• I have been a State Farm agent since 2003.
• We currently have 6 team members at our agency.
• Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, Bronze Tablet, and New Agent Program Qualifier.
• Additional languages spoken: Spanish.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.