Customer Service Representative - State Farm Agent Team Member

State Farm Agent; San Francisco (CA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Job summary

Mary Spellman - State Farm Agent is recruiting a Customer Service Representative in a busy insurance and financial services office in the San Francisco area. You will engage with customers, resolve inquiries, and support the team to grow the agency's client base.

The role emphasizes relationship building, accuracy, and responsiveness in a community-focused environment. Health insurance, PTO, and development opportunities are offered. This is an on-site position with a collaborative team.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Insurance Licensed (Arizona) preferred

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Detail oriented

Multitasking

Job description

Responsive recruiter

Replies within 24 hours

Benefits

• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• 401(k)


• 401(k) matching


• Bonus based on performance


• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

Role Description

As a Customer Service Representative with Mary Spellman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.


• Answer customer inquiries and requests.


• Maintain accurate records of customer interactions.

Qualifications

• Dedicated to customer service.


• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.


• Insurance Licensed in Arizona preferred

Compensation: $40,000.00 - $50,000.00 per year

We're Hiring!

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Mary Spellman - State Farm Agent may be the right fit for you! Come work with an energetic, fun team at Mary Spellman - State Farm Agent!

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, and Renters Insurance.


• I have been a State Farm agent since 2007.


• We currently have 4 team members at our agency.


• Our agency has received awards including: Ambassador Travel and Legion of Honor

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.